CHIEFknowledge™ is staffed with industry professionals who are available to help you get the most out of your investment. Our support personnel are experienced in helping customers fully utilize the power and flexibility of CHIEF™ v5.0 and are available to discuss the benefits of new features and functionality when upgrades are released.

Our CHIEFknowledge team is dedicated to delivering first class service to our customers. We offer a number of ways for you to learn more about your software, offering:

• Unlimited Toll Free Customer Support

• Online Support

• User Forums

• A Comprehensive Knowledge Base

• Technical Bulletins

• Upgrade Information

• Defect – “Bug” Reporting

• Periodic Patches, Maintenance Releases and Upgrades to General Releases

Standard Support
We offer Standard Support from 8 am – 6 pm Monday – Friday EST.
Extended Support

Extended Support is also an option for those who want or require 24/7 availability of our technical staff. For these special clients, we have a Premium team on call whenever you need us most.